HBB does not collect any personally identifiable information from you (e.g., name, address, telephone number, e-mail address) unless you voluntarily choose to disclose such information. We will not sell, trade or rent your personally identifiable information to third parties. Your information may be used for research on usage patterns, product development, online site customization, targeted marketing, customer satisfaction surveys, customer purchasing habits or other purchasing information. If you do not want your personally identifiable information collected, do not submit it to us.
Co-Branded Services: Some HBB services are offered in conjunction with a partner company. These are called co-branded services. In order to provide these co-branded services to you, it is necessary for us to share information with our partner company. If data is being collected and/or maintained by any company other than our partner companies, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.
Aggregate Information: We collect non-personal information about our customers, and aggregate this statistical information in order to improve our Web Site. When we say that we may share such information in "aggregate" form, we mean that we will not disclose individual names, addresses, telephone numbers and e-mail addresses unless we have your permission. External companies may be provided aggregate information about our customers.
Use of IP Addresses: An Internet Protocol ("IP") address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers automatically identify your computer by its IP address. When visitors request pages from the Web Site, our servers log the guests' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a visitor's session will be logged, but the visitor remains anonymous to us. HBB collects IP addresses for the purposes of system administration and to audit the use of this Web Site. We also use IP addresses to collect statistical information to send to our advertisers and for other marketing and promotional purposes.
Information from Children: HBB does not direct its Web Site to children under thirteen (13) years of age. No information should be submitted to this Web Site by persons under 13 years of age, and persons under the age of 13 are not allowed to register for newsletters, clubs or activities. Individuals under eighteen (18) should consult with their parent or guardian about the use of this Web Site for their benefit. Users under 18 years old are not allowed to make purchases or participate in contests. When appropriate, HBB may ask you to indicate your age to verify compliance with these policies.
HBB does not knowingly collect information from our guests under 13 years of age or provide any personally identifying information from such guests to any third party for any reason whatsoever. We do not allow guests known to be under 13 years of age to receive direct marketing communications from HBB or from third parties.
Monitoring, Enforcement and Legal Requests: HBB has no obligation to monitor the Web Site or the use of the Web Site, or to retain the content of any user session. However, HBB reserves the right at all times to monitor, review, retain, and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. We may use IP addresses to identify a user when we feel it is necessary to protect our service, Web Site, customers, or others.
HBB has and may add links to third party sites. Because such linked sites are not under the control of HBB, we are not responsible for the accuracy or reliability of any information, data, opinions, advice or statements contained on any such linked sites. Access to any other Internet site linked to this Web Site is at your own risk. HBB has not reviewed all of the sites linked to this Web Site. HBB provides these links merely as a convenience and the inclusion of such links does not imply an endorsement by HBB of such third party sites or any goods or services offered by such third parties.
Advertisements: This Web Site may provide advertisements to its users. By clicking on an ad, you may be linking to a third party Web Site that is not controlled by HBB, and may have different information gathering practices than HBB.
Transmission Errors or Unauthorized Acts: Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, HBB cannot ensure or warrant the security of any information you transmit to us or any information provided by our on-line products or services, and you do so at your own risk. HBB will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your transmission, we do our best to ensure its security on our systems by making reasonable efforts to protect the information. Security: Any information provided to HBB is treated with care and discretion. When information is shared, HBB will take a proactive approach to ensure the information is kept private and not misused.
Update Information: If you have given HBB information in the past and now wish to change or delete such information, please contact us at: Attn: Webmaster, Hamilton Beach Brands, Inc., 4421 Waterfront Drive, Glen Allen, Virginia 23060. Or you can contact us by telephone at 1-877-474-1122 (US) or (804) 273-9777. Although HBB will make reasonable efforts to make the changes you have requested, we may be unable to update other types of information provided to us, such as aggregate or cookie information or information that has been stored in our system.
All opinions, ideas, suggestions, and other feedback submitted to this Web Site, may be used by HBB without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this. There may be instances where HBB requests or permits the submission of your opinions/ideas. In such instances you will be required to agree to the terms of an HBB prepared agreement related to the provision of such information prior to its submission.
Last Updated: September 7, 2006
If you are experiencing any difficulty viewing our website, please call 844.257.7136, Monday through Friday, 8 am through 4:30 pm Eastern. A customer service representative will assist you.