We’re here to help! Whether you have a question about your Hamilton Beach product, need assistance with an order, or just want to share feedback — our U.S.-based Customer Care Team is ready to assist you.
Our Customer Care Center is open Monday through Friday. We are closed on Saturday, Sunday and select U.S. holidays.
For the fastest possible warranty service, please have your product model number, series code and purchase receipt available when you contact us.
Support Documentation
Visit our Support Center for FAQs, product manuals and warranty info.
Call Us
Toll-Free: 1-800-267-2826
Message Us
For product support, order questions, or general inquiries by email:
If the "Message Us" button below doesn't work, you may either reset your cookies to "Functional Cookies" via Cookie Preferences or email us at support@proctorsilexcanada.zendesk.com.
Message Us
Response Time
We aim to respond to all written inquiries within 3 business days.
Write:
Hamilton Beach Brands Customer Service
50 Greenleaf Court
Belleville, ON, K8N 5T5
For a list of Canadian service centres please click here: Service Centre List
Proctor Silex in no way guarantees the availability of replacement parts, repair services and information necessary to repair our products. For information on what parts and repair services may currently be available, please contact us using the methods provided on this page.
What makes Proctor Silex kitchen appliances simply better? Our high-quality, easy-to-use appliances give you exactly what’s essential, every time. No frills, no fuss, no guesswork, no surprises. Just what you need, when you need it.
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